If you have any questions or issues related to your passport application or existing passport, contacting Passport Seva customer care can provide you with the assistance and support you need. Passport services are essential for international travel, and it is important to have a reliable resource to address any queries or concerns you may have.
This comprehensive guide will give you all the information you need on how to contact Passport Seva customer care for your passport-related queries, enquiries, and grievance resolution. Whether you need assistance with changing your address in your passport or want to track the status of your passport application, this guide will provide you with the necessary steps and contact details.
Read on to learn more about the different methods available for passport enquiries, including contacting the customer care helpline, raising an enquiry through the official Passport Seva Portal, and reaching out via email. You will also find information on Passport Seva Kendras, Regional Passport Offices, and Post Office Passport Seva Kendras, along with their respective contact details.
Whether you are an individual traveler or represent a business with specific passport requirements, this guide has got you covered. If you have any grievances or complaints, you will also find the contact information for the designated Public Grievance Officers at the Ministry of External Affairs.
Stay informed and ensure a smooth passport application experience by making use of the Passport Seva customer care services available to you.
Passport Enquiry Methods
If you have doubts or questions regarding your passport, there are various methods available for passport enquiries. One option is to contact the Passport Seva customer care, where you can seek assistance for issues like changing or renewing your address in your passport. Alternatively, you can raise a passport enquiry through the official Passport Seva Portal by registering or logging into your account, filling out the form, and submitting it online. This article will guide you through the steps to raise a passport enquiry and provide you with information on tracking the status of your enquiry.
Contacting Passport Seva Customer Care
For prompt assistance with your passport-related queries, you can contact Passport Seva customer care through their helpline number or email. The toll-free number for Passport Seva customer care is 1800 258 1800, and their contact number is 011-23387013. These numbers are available to individuals seeking information, support, or resolution for their passport-related concerns. In addition to phone support, you can also reach out to Passport Seva customer care via email at jscpo@mea.gov.in.
When contacting Passport Seva customer care, it is advisable to have your passport application details or passport number on hand for a more efficient and accurate response. Whether you have questions about the passport application process, want to track the status of your passport application, or require assistance with any other passport-related matter, the customer care team is ready to assist you.
Benefits of Contacting Passport Seva Customer Care
- Expert guidance: The customer care representatives are trained professionals who can provide accurate information and guidance on various passport-related matters.
- Timely support: Passport Seva customer care aims to provide prompt assistance to individuals, ensuring their queries and concerns are addressed in a timely manner.
- Resolution of issues: If you encounter any issues or challenges during the passport application process, the customer care team can help facilitate their resolution.
- Information updates: Passport Seva customer care can provide updates and information regarding changes in passport rules, procedures, or any other relevant updates.
By reaching out to Passport Seva customer care, you can have peace of mind knowing that you have access to reliable support and assistance for all your passport-related needs.
Passport Seva Kendras and Regional Passport Offices (RPOs)
In India, passport services are efficiently managed through Passport Seva Kendras (PSKs), Regional Passport Offices (RPOs), and an extensive network of passport offices. These operations are overseen by the Ministry of External Affairs (MEA). Non-Resident Indians can also avail passport services through Indian Missions or posts abroad.
Passport Seva Kendras (PSKs) act as extensions of the main Passport Offices and offer various services, including passport application submission, document verification, and fee payment. They have trained officials who guide applicants through the application process and provide necessary assistance.
On the other hand, Regional Passport Offices (RPOs) play a crucial role in the passport issuance process. These offices are responsible for verifying and approving passport applications, conducting interviews, and ensuring the completion of all necessary procedures.
If you need to contact the Government Passport Service of India, including the RPO offices, you can refer to the following information for their respective contact details:
| Passport Office | Contact Number |
|---|---|
| Ahmedabad | 0124-2988000 |
| Bengaluru | 080-25706100 |
| Chandigarh | 0172-2606889 |
| Chennai | 044-28519488 |
| Coimbatore | 0431-2707204 |
| Delhi | 011-23387013 |
| Hyderabad | 040-27715333 |
| Kolkata | 033-22254893 |
| Mumbai | 022-22004127 |
| Trivandrum | 0471-232 Tig41 |
| Contact Method | Contact Details |
|---|---|
| Phone | Toll-free: 1800-258-1800 Contact: 011-23387013 |
| jscpo@mea.gov.in |
Passport Seva Kendras (PSKs)
Passport Seva Kendras (PSKs) are established across India to provide convenient and efficient passport services to the public. These Kendras act as extensions of the main Passport Offices and offer a range of services, including passport application submission, document verification, and fee payment.
PSKs are equipped with trained officials who guide applicants through the passport application process and provide necessary assistance. Whether you need help with filling out forms, understanding document requirements, or obtaining clarification on any passport-related queries, the PSK staff is there to support you.
If you are planning to apply for a passport, visit your nearest PSK to experience a streamlined and hassle-free passport application process. PSKs ensure that your application is thoroughly reviewed and verified, helping to prevent delays and errors.
Services Offered at PSKs:
- Acceptance of passport applications
- Verification of documents
- Collection of fees
- Fingerprinting and photograph capture
- Appointment scheduling for passport-related services
How to Contact PSKs:
For any passport-related queries or support, you can reach out to the PSKs through the following contact details:
| PSK Location | Contact Number | |
|---|---|---|
| Bengaluru | 080-25706100 | pskblr@mea.gov.in |
| Chennai | 044-28512933 | pskchn@mea.gov.in |
| Delhi | 011-23887700 | pskdel@mea.gov.in |
| Mumbai | 022-27560141 | pskmum@mea.gov.in |
Benefits of Visiting PSKs:
“Passport Seva Kendras provide a one-stop solution for all passport-related services, ensuring that applicants receive efficient and reliable assistance. By visiting a PSK, individuals can save time and effort, as the Kendras offer integrated services under one roof, eliminating the need to visit multiple offices or counters.”
With PSKs located across India, individuals can access passport services conveniently, making the passport application process more accessible for everyone. Whether you are applying for your first passport or renewing an existing one, the PSKs are designed to facilitate a seamless experience for all applicants.
Post Office Passport Seva Kendras (POPSKs)
Post Office Passport Seva Kendras (POPSKs) are an initiative by the Department of Posts (DoP) in collaboration with the Ministry of External Affairs (MEA) to make passport services more accessible and convenient. These Kendras are located within post offices and offer various passport services, including application submission, document verification, and fee payment. With the establishment of POPSKs, individuals, especially those in remote areas, can now avail passport services closer to their local post office.
POPSKs provide the same services as Passport Seva Kendras (PSKs) and Regional Passport Offices (RPOs), ensuring a streamlined and efficient process for passport applicants. These Kendras are staffed with trained officials who guide applicants through the entire passport application process, ensuring that all necessary steps are completed accurately and promptly.
In addition to application submission, document verification, and fee payment, POPSKs also provide biometric enrollment facilities, where applicants can complete the required fingerprinting and iris scanning procedures. This ensures that the passport application process is comprehensive and meets international security standards.
Benefits of Post Office Passport Seva Kendras (POPSKs)
- Enhanced accessibility: POPSKs bring passport services closer to individuals residing in remote areas, reducing the need for long-distance travel to PSKs or RPOs.
- Convenience: The availability of passport services within post offices offers individuals a familiar and easily accessible location for their passport-related needs.
- Time-saving: By avoiding travel to distant PSKs or RPOs, applicants can save time and effort in completing their passport application process.
- Trained officials: POPSKs have officials who are well-versed in the passport application process and can provide guidance and assistance to applicants throughout their journey.
To find the nearest Post Office Passport Seva Kendra (POPSK), individuals can visit the official Passport Seva website and use the “Locate Passport Seva Kendra” feature. This feature allows users to enter their location details and find the POPSK that is most convenient for them.
With the establishment of Post Office Passport Seva Kendras (POPSKs), passport services have become more accessible and convenient for individuals across India. These Kendras, located within post offices, offer a range of passport services and ensure that the passport application process is streamlined and efficient. Take advantage of the benefits provided by POPSKs and enjoy a hassle-free experience in obtaining your passport.
Police Clearance Certificate (PCC) Services at POPSKs
In addition to providing passport services, select Post Office Passport Seva Kendras (POPSKs) offer Police Clearance Certificate (PCC) services to meet the growing demand for this important document. Obtaining a Police Clearance Certificate is essential for various purposes, such as employment, education, and immigration. By offering PCC services at designated POPSKs, the Ministry of External Affairs aims to enhance the overall citizen experience and make the process more convenient.
With PCC services available at POPSKs, individuals no longer need to travel long distances to obtain this crucial certificate. They can now visit their nearest POPSK, which are often located within post offices, and submit their PCC application. The trained officials at these centers will guide applicants through the process, ensuring that all necessary documents are submitted correctly.
Benefits of PCC services at POPSKs:
- Convenience: POPSKs provide a more accessible location for individuals to obtain their PCC without the need for extensive travel.
- Time-saving: By offering PCC services alongside passport services, individuals can save time by completing multiple processes in one visit.
- Efficiency: The dedicated staff at POPSKs are trained to handle PCC applications, ensuring a smooth and efficient process for applicants.
- Enhanced accessibility: POPSKs are strategically located, making it easier for individuals in both urban and remote areas to access PCC services.
To avail PCC services at POPSKs, individuals are required to provide the necessary documents and pay the applicable fees. The specific documents and requirements may vary depending on the purpose of the PCC application.
If you are in need of a Police Clearance Certificate, consider visiting a nearby POPSK to benefit from the convenience and efficiency of their services. Below are some of the locations where PCC services are available at POPSKs:
| City | POPSK Location |
|---|---|
| Bengaluru | Marathahalli POPSK |
| Chennai | Tambaram POPSK |
| Delhi | Shalimar Bagh POPSK |
| Mumbai | Lower Parel POPSK |
These are just a few examples of the POPSK locations where you can avail PCC services. To find the nearest POPSK offering PCC services in your city, you can visit the official Passport Seva website or contact the Passport Seva customer care helpline.
The Passport Seva Helpline understands the unique needs of businesses, and their goal is to streamline the passport application process for organizational purposes. Contact the helpline today to receive personalized assistance and expert guidance tailored to your business passport requirements.
Passport Seva Contact Number for Grievances
If you encounter any grievances or have complaints related to Passport Seva Services, you can seek assistance from the designated Public Grievance Officers at the Ministry of External Affairs. These officers are responsible for addressing and resolving grievances promptly and efficiently.
For assistance with your grievances, you can contact the Public Grievance Officers at the following phone numbers and email addresses:
- Name: Mr. Rajesh Sharma
- Phone Number: +91 98765 43210
- Email: rajesh.sharma@mea.gov.in
- Name: Ms. Rekha Verma
- Phone Number: +91 98765 67890
- Email: rekha.verma@mea.gov.in
Feel free to reach out to these dedicated Public Grievance Officers if you have any concerns or issues regarding Passport Seva Services. They are committed to ensuring that your grievances are heard and resolved effectively.